NOI — Privacy Policy

NOI (“NOI”, “we”, “us”) provides commercial energy infrastructure services and operates the website at noisun.com. This policy explains what information we collect, how we use it, and the choices you have — including how we handle data accessed through Google APIs.

Information we collect

• Account information you provide (name, email, phone, profile photo) to create and manage your operator account.
• Contact-form submissions, including your name, email, phone, company, and any site or property details you share when requesting an evaluation.
• Utility-bill file uploads you choose to submit. These files are stored securely and used only for tariff and load analysis of your site; we retain them no longer than needed for that purpose or as required by an active service agreement.
• Business records you enter into the platform (deals, contacts, clients, projects, documents).
• Google account data, only if you choose to connect your Google account (described below).
• Approximate location, derived on our own servers from the network region our content delivery layer reports with your request, and used only to suggest the programme page for your state. We do not send your IP address to any third party for this, we do not store the result, and outside the United States it is discarded.
• Website analytics collected through Google Analytics 4 — pages viewed, referring source, approximate region, device type, and whether you started or completed an enquiry form. We do not send form field values, uploaded files, or the contents of your enquiry to Google Analytics.

Google user data

If you connect your Google account, we request the following scopes to power the email features:

• gmail.send — to send email on your behalf from within the platform.
• gmail.readonly — to read messages exchanged with contacts already registered in your account, so correspondence is logged on the relevant contact, deal, and client records.
• openid, userinfo.email — to identify the connected mailbox.

We only ingest and display email messages whose participants include a contact email already stored in your NOI account. We store message metadata (sender, recipients, subject, date, thread id) and a short snippet to render the correspondence log. Access and refresh tokens are stored encrypted and are used solely to provide these features on your behalf.

Limited Use disclosure

NOI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements. We do not use Google user data for advertising, we do not sell it, and we do not transfer it to third parties except as necessary to provide the service, comply with law, or as part of a merger with your consent. Google user data is not used to develop, improve, or train generalized AI/ML models.

How we use information

• Provide and operate the platform (CRM, projects, billing, correspondence log).
• Send email you compose, and display correspondence with your registered contacts.
• Secure the service, prevent abuse, and comply with legal obligations.

Sharing

We do not sell your data. We share it only with infrastructure providers that host the service (Google Cloud) and measure its use (Google Analytics), under contractual confidentiality, and where required by law. Within your organization, account owners may view correspondence logged to shared records.

Visitors in the European Economic Area and the UK

We evaluate properties and work with partners and investors in Europe, so this site is intended for you as much as for visitors in the United States. Where the GDPR or UK GDPR applies, our lawful basis is your consent for the enquiry you submit, and our legitimate interest in understanding how the site is used and in keeping it secure. NOI is established in the United States, so information you send us is processed there; transfers rely on the Standard Contractual Clauses our providers operate under.

You may ask us for a copy of what we hold about you, ask us to correct or delete it, object to our use of it, or ask us to restrict that use, by writing to privacy@noisun.com. You may also complain to your national supervisory authority. To opt out of analytics entirely, enable your browser's Do Not Track or tracking-protection setting, or use the Google Analytics opt-out add-on.

Retention & deletion

You can disconnect your Google account at any time from Settings → My profile → Disconnect. Disconnecting immediately revokes NOI's access and refresh tokens with Google and deletes those tokens from our systems. On request at privacy@noisun.com we will also permanently delete all email content and metadata previously synced from your Gmail, and you may request deletion of your entire account. We retain Google user data only as long as needed to provide the correspondence-log feature, or until you disconnect or request deletion.

Contact

Questions about this policy: privacy@noisun.com.